Frequently Asked Questions:

What age range do you cater for? Children from birth to 11 years old.

When are you open? We will provide you with childcare between the hours of 7am and 7pm. We have a flexible approach and are able to negotiate hours, terms and conditions with each parent to suit their unique needs for their child.  We are happy to provide families with part-time contracts to suit their childrens needs.

Which schools do you pick up and drop off at? We are able to drop children at and pick them up from Lightcliffe CofE (VA) Primary School, St. Chad's CE Primary School, St. Joseph's Catholic Primary School, Lightcliffe Preparatory School and Bailiff Bridge Junior and Infants School.

How much does it cost? Charges vary according to each child’s needs. Also, the price for your child's care will depend on their age and whether they participate in a range of additional options we offer such as piano tuition, swimming lessons, drop off and pick up from school etc.  If you would like to make an appointment to discuss your child’s needs we will be happy to discuss our charges. Please call 01422  20 10 15 to make an appointment.

What will my child do all day? Children need access to interesting activities, both quiet and active. Daily activities are varied, and give all children some opportunities to choose what they want to do. Friendships are very important to children. Being part of a regular group can help. However, children also benefit from having some opportunities to be with others older or younger than themselves. Timetables are flexible enough to meet the needs of the whole group.

How do you deal with difficult and challenging behaviour? Challenging behaviour needs to be dealt with sensitively. We have a written policy statement on how we deal with difficult behaviour which is available to parents upon request and will be discussed in our initial meetings with parents. Strategies for understanding rather than reprimanding children are a feature of effective behaviour policies.

How will you make sure I know how my child is getting on? You can expect regular meetings with us. You can request to meet with us at a time convenient to you.

What kind of food and drink will you provide? You can refer to our Food & Nutrition Children receive freshly prepared meals throughout the day and drinks and snacks when they require them.

Do you accept childcare vouchers? Yes. Simply ask your employer to register and you can start claiming upto £55 per week or £243 per month.

Do you have First Aid Training? Yes. We are all trained and have current Pediatric First Aid Certificates.